Shipping Policy
Shipping Policy:
Welcome to Emara Trends!
We’re committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates. Please read our shipping policy carefully before placing your order.
1. Shipping Coverage:
We currently deliver across all seven Emirates:
- Abu Dhabi
- Dubai
- Sharjah
- Ajman
- Umm Al Quwain
- Ras Al Khaimah
- Fujairah
2. Shipping Options & Rates:
We offer the following delivery options:
- Standard Shipping (2–4 business days): AED 15
- Express Shipping (1–2 business days): AED 30
- Free Standard Shipping on orders over AED 200
Please note: Delivery timeframes exclude weekends and UAE public holidays.
3. Order Processing Time:
- Orders are processed within 24 hours on business days (Sunday to Thursday).
- Orders placed after 4:00 PM, on Fridays, or public holidays will be processed the next business day.
4. Delivery Partners:
We work with trusted local couriers to ensure prompt and reliable delivery of your orders.
5. Tracking & Notifications:
Once your order has been shipped, you’ll receive a tracking number via email or SMS to monitor your delivery in real-time.
6. Delivery Issues:
If you encounter any delays or delivery issues, please contact our support team:
- Email: emaratrendofficial@gmail.com
- WhatsApp: +44 7561 446769
We’ll work with our courier partners to resolve any issues as quickly as possible.
7. Incorrect Address or Missed Delivery:
Please double-check your shipping address before placing an order.
If a package is undeliverable due to an incorrect address or repeated missed delivery attempts, a re-delivery fee may be applied.